Shipping Policy

OVERVIEW
Thank you for choosing Veevita! We strive to provide a seamless shopping experience, including fast and reliable shipping. By shopping with us, you agree to the terms outlined below regarding the shipping of your orders.


1. SHIPPING TIME

  • Processing Time: Once your order is placed, it will typically take 1-2 business days to process your order and prepare it for shipment.

  • Shipping Time: After your order has been processed, you can expect delivery within 7-10 business days, depending on your location. We work with trusted carriers to ensure your order reaches you in the shortest time possible.

  • Order Tracking: Once your order has been shipped, you will receive a tracking number via email, which you can use to track your shipment’s progress.


2. SHIPPING RATES

  • Domestic Shipping: We offer flat-rate shipping for orders within [insert country]. The shipping cost will be calculated at checkout based on the size and weight of your order.

  • International Shipping: Currently, we offer international shipping to select countries. The cost will vary based on your location. Please note that customs duties and taxes may apply for international orders, which are the responsibility of the customer.


3. SHIPPING METHODS

We work with reliable carriers to deliver your orders:

  • Standard Shipping: Available for all orders. Typically delivered in 7-10 business days.

We reserve the right to choose the carrier that best suits the delivery needs of your order.


4. SHIPPING DELAYS

While we strive to ensure timely delivery, please note that shipping times may vary due to factors beyond our control, including:

  • High demand periods (e.g., holidays, promotions)

  • Severe weather conditions

  • Shipping carrier delays

If your order is delayed, we will notify you promptly and do our best to resolve the issue.


5. ORDER FULFILLMENT AND SHIPPING ADDRESS

Please make sure to provide the correct shipping address when placing your order. We are not responsible for delays or lost packages due to incorrect address details provided by the customer.


6. ORDER TRACKING

Once your order has been processed and shipped, you will receive a tracking number via email. You can use this tracking number to track your order through the carrier’s website.

If you do not receive your tracking number or if you have any questions about your shipment, please contact our customer support at hello.veevita@gmail.com.


7. RETURNS AND EXCHANGES

For information about our return and exchange policy, please refer to our Refund Policy here: https://veevita.com/pages/refund-policy


8. CONTACT US

If you have any questions or need assistance with your order, feel free to reach out to us at:

Email: hello.veevita@gmail.com