Privacy policy

Privacy Policy

OVERVIEW
This Privacy Policy explains how Veevita ("we", "us", or "our") collects, uses, and protects your personal information when you visit our website, use our services, or make a purchase. By accessing or using the Veevita website, you agree to the collection and use of information in accordance with this policy.


1. INFORMATION WE COLLECT

We collect several types of information for various purposes, including to provide and improve our services, communicate with you, and process your transactions. The types of personal data we collect include:

  • Personal Identification Information: Name, email address, phone number, shipping and billing address, payment details (credit card, PayPal, etc.), and other information you provide when making a purchase or interacting with us.

  • Non-Personal Identification Information: This may include browser type, IP address, device information, and usage data related to how you interact with our site.

  • Cookies and Tracking Data: We use cookies to track site usage, improve your browsing experience, and analyze the effectiveness of our marketing efforts. Cookies allow us to recognize you and remember certain preferences.


2. HOW WE USE YOUR INFORMATION

We use the information we collect for various purposes, including:

  • To Process Orders: We use your personal and payment information to process your orders, handle billing, and ship products to you.

  • Customer Support: We use your information to respond to your inquiries, provide assistance, and resolve issues.

  • Marketing and Promotions: With your consent, we may send promotional emails or notifications related to our products, offers, and updates. You can opt-out of marketing communications at any time by following the unsubscribe link in the emails or contacting us directly.

  • Improving Our Services: We use data collected from cookies and tracking technologies to analyze how visitors interact with our site, improve the user experience, and enhance our offerings.


3. HOW WE PROTECT YOUR INFORMATION

We take the security of your personal information seriously. We employ industry-standard measures to protect your data from unauthorized access, alteration, or disclosure. These measures include:

  • Encryption: We encrypt sensitive payment information during transmission.

  • Secure Servers: Our website is hosted on secure servers provided by Shopify Inc., which ensures that your data is protected with high security standards.

However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.


4. SHARING YOUR INFORMATION

We do not sell, rent, or trade your personal information to third parties. However, we may share your data with trusted third-party service providers who assist in operating our business, including:

  • Payment Processors: To handle payment transactions and fraud prevention.

  • Shipping Providers: To deliver products to you.

  • Marketing Partners: To manage promotional campaigns.

We ensure that these third-party partners adhere to confidentiality agreements and are only permitted to use your information for the purposes outlined above.

We may also disclose your information if required by law or in response to legal requests from government authorities.


5. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar tracking technologies to enhance your browsing experience. These technologies help us track site activity, improve the performance of our website, and deliver personalized content.

  • Cookies: Small files stored on your device that help us remember preferences and user sessions.

  • Web Beacons: Tiny graphics used to monitor the behavior of users on our site, such as interactions with email campaigns.

You can control cookie preferences in your browser settings, but please note that disabling cookies may affect your ability to access certain features of our website.


6. YOUR RIGHTS AND CHOICES

You have the right to:

  • Access and Update Your Information: You can access and update your personal details in your account settings or by contacting us at hello.veevita@gmail.com.

  • Opt-Out of Marketing: If you no longer wish to receive marketing emails or notifications, you can unsubscribe at any time by following the link in the email or contacting us directly.

  • Request Deletion: You may request that we delete your personal information. Please note that we may retain certain information if required by law or for legitimate business purposes.


7. CHILDREN’S PRIVACY

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected personal information from a child, please contact us immediately at hello.veevita@gmail.com so we can take the necessary steps to remove such data.


8. THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.


9. CHANGES TO THIS PRIVACY POLICY

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page, and the "Last Updated" date will be revised accordingly. Please review this policy periodically to stay informed about how we protect your information. Your continued use of our website following the posting of any changes constitutes your acceptance of those changes.


10. CONTACT US

If you have any questions or concerns about this Privacy Policy, or if you would like to access, update, or delete your personal information, please contact us at:

Email: hello.veevita@gmail.co